The luxurious Salalah Rotana Resort is in gear to offer its clients a tempting premium holiday package. Speaking about this exclusively to Natalie Hami was the hotel’s general manager, Hossam Kamal.
TTG: Tell us all about the property’s new premium holiday package. In what ways is it unique?
We are just about to launch an upscale holiday package which grants guests a premium stay at our five-star waterfront resort with exclusive benefits.
The uniqueness of this concept lies in the benefits which were carefully designed to offer luxury stays in our elegantly designed premium/deluxe rooms and suites, with exclusive benefits throughout the resort including a dedicated check-in area upon arrival, VIP amenities in rooms, a lavish breakfast at an exclusive dining venue, special discounts at Rotana’s home grown spa concept, Zen the spa, as well as access to the VIP Laguna Beach. We have also included the ‘Dine Around’ concept, which provides options of enjoying mouth-watering dishes in our casual restaurant located along the beach as well as the signature Silk Road Restaurant.
Our premium package can be likened to the services of business class on a flight.
TTG: Which clientele will you be targeting with this holiday package?
We are targeting clientele who would like a luxury holiday blended with a unique experience. Most of our efforts will be on our key source markets in Europe including Germany, Italy, Austria and Switzerland.
TTG: How will you be promoting it?
The package will be promoted mainly via our partnership with tour operators and travel agents in Europe. I recently returned from a trip to Europe where I had strategic meetings with tour operators and other key partners where I introduced the concept to them, which was well received. We have also developed training manuals in different languages and promotional materials for our partners to generate awareness and provide information on the concept. We will also be promoting this at the upcoming World Travel Market in London.
Online marketing plays a pivotal role in generating awareness, therefore, we will also be using social media and our branded websites.
TTG: What makes Salalah Rotana Resort the ideal property to visit?
Salalah Rotana Resort’s prime location along the shores of the Indian Ocean and ample facilities make it the ideal destination for a holiday. Boasting 400 rooms and suites beautifully built around lagoons and manmade canals, the resort’s Omani inspired architecture and warm hospitality are the perfect combination.
Most importantly, we pride ourselves on the calibre of the team at Salalah Rotana Resort, which remains our greatest asset. Manpower is a key pillar in the service industry, therefore, we have taken giant strides to invest in our colleagues with training, refreshers and ensuring their welfare in general.
Following the launch of the premium concept, our team of friendly and well trained colleagues ensure our guests are well taken care of with the highest standard of service and have a truly memorable time with us.
TTG: What types of experiences and activities can guests enjoy at your property?
Guests can enjoy a plethora of dining options, recreational facilities including tennis courts, swimming pools, water polo, table tennis, state-of-the-art Bodylines Fitness Centre, biking around the resort, Zen the spa as well as the pristine white sandy beach.
In addition, guests have the chance to experience the Sultanate’s many wonders with tours arranged to major attractions within the city.
Salalah is a year-round destination of choice for travellers to the Middle East with everything to offer from warm beaches to desert terrain and natural green wonders.
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